Spare parts department

The Spare Parts department is dedicated to the management, distribution, and supply of components and accessories needed for the maintenance, repair, and optimization of industrial equipment, vehicles, and other machinery. This department is essential for ensuring the durability and performance of systems by minimizing downtime due to breakdowns.

Main missions:

1. Procurement and inventory management

  • Identification and procurement of spare parts from certified suppliers,
  • Inventory management to ensure the availability of critical parts,
  • Implementation of a traceability system to ensure efficient management of incoming and outgoing shipments.

2. Sales and distribution

  • Direct sales of spare parts tailored to the needs of our customers (businesses, individuals, technicians),
  • Local, national, or international distribution with optimized lead times,
  • Development of partnerships with specialized resellers or distributors.

3. Technical support

  • Advice on selecting the right parts based on equipment specifications,
  • Training and technical assistance for component installation or replacement,
  • Documentation and user manuals to facilitate maintenance.

4. Preventive and corrective maintenance

  • Proposal of maintenance kits adapted to scheduled maintenance cycles,
  • Order management for emergency interventions in the event of a critical breakdown.

5. Innovation and modernization

The department relies on modern tools and technologies, including:

  • Vehicles equipped with GPS systems,
  • Equipment adapted to specific sectors (cranes, forklifts, etc.).

Objectives and values

  • Availability: Ensure rapid access to critical parts to reduce downtime,
  • Quality: Provide genuine or certified components to ensure system reliability and longevity,
  • Efficiency: Respond quickly to customer needs through optimized inventory management,
  • Customer Satisfaction: Provide personalized service and comprehensive technical support.

Brands available:

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